Terms of Service
Effective June 15, 2026 · SlipApply, New Mexico
These Terms of Service (the “Terms” or this “Agreement”) constitute a legally binding agreement between SlipApply (“SlipApply,” the “Company,” “we,” “us,” or “our”) and the individual who purchases a package, registers for an account, or otherwise accesses or uses the Services (the “Customer,” “you,” or “your”). By purchasing a package, creating an account, or accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these Terms, you must not access or use the Services.
1. Definitions
“Services” means SlipApply’s job-application preparation and submission services, including AI-assisted tailoring of resumes and cover letters and the human-reviewed submission of applications to employers and job platforms on your behalf, together with the associated website, dashboard, and related features. “Content” means the information, documents, and materials you provide to the Company. “Third-Party Platforms” means employer career sites, Indeed, LinkedIn, and other third-party services through which applications are submitted.
2. Eligibility
The Services are available only to individuals who are at least eighteen (18) years of age and who possess the legal capacity to enter into a binding contract. By accessing or using the Services, you represent and warrant that you satisfy these requirements.
3. Description of Services
SlipApply tailors your resume and submits job applications on your behalf, with human review of each application prior to submission. The number of applications provided is determined by the package you purchase.
4. Authorization; Customer Responsibilities
You hereby authorize the Company to prepare and submit job applications on your behalf using the Content you provide. You are solely responsible for the accuracy, completeness, and truthfulness of all Content; the Company relies upon such Content and does not independently verify it. You shall not use the Services for any unlawful purpose or to misrepresent your qualifications.
5. Customer Representations and Warranties
You represent and warrant that: (a) all Content you provide, including your resume, employment history, education, and credentials, is accurate, current, and truthful; (b) you are legally authorized to work in the jurisdictions in which you direct the Company to apply; and (c) you will maintain the accuracy of such Content. You retain sole responsibility for reviewing, accepting, or declining any interview or offer of employment, and the Company shall not accept any offer on your behalf.
6. Artificial Intelligence Disclosure
The Company employs artificial intelligence to assist in tailoring resumes and drafting cover letters based upon the Content you provide. You acknowledge that AI-generated materials may contain errors or omissions. Where you have elected “Review-first” mode, you approve each application prior to submission; where you have elected “Fast Apply” mode, you authorize the Company to submit applications following its human quality-control review. You remain responsible for the accuracy of the information submitted on your behalf.
7. Third-Party Platforms; Account Access
Applications are submitted via Third-Party Platforms, each of which is governed by its own terms of service, certain of which may restrict third-party submissions or account access. To the extent you authorize the Company to create or access an account on your behalf, you acknowledge and assume the inherent risks thereof, including the possibility that a Third-Party Platform may flag, restrict, suspend, or terminate such account. The Company acts in good faith and at human speed but shall not be liable for any action taken by a Third-Party Platform. The Company does not store passwords in plain text and will access only such accounts as you expressly authorize, which authorization you may revoke at any time.
8. Consent to Processing and Disclosure of Information
By using the Services, you consent to the Company’s processing of the personal information you provide and to its disclosure of such information to the employers and Third-Party Platforms you designate and to the service providers that operate the Company’s platform, in each case for the purpose of submitting applications on your behalf. Certain information is optional and sensitive in nature, including voluntary self-identification (gender, race/ethnicity, veteran status, and disability status) and background-check or drug-test eligibility. The Company collects such information solely where you elect to provide it, uses it only to complete applications you have authorized, and shall not use it for any discriminatory purpose. The collection, use, and disclosure of personal information are further governed by the Privacy Policy.
9. Fees; Payment; Refunds; Chargebacks
Packages are billed at the price displayed at checkout and are processed through the Company’s third-party payment processor. Refunds are governed by the Refund Policy; in general, unused application credits may be eligible for a pro-rata refund. In the event you dispute a charge, you agree to contact the Company prior to initiating any chargeback. The initiation of a chargeback or payment dispute with respect to Services already rendered shall constitute a material breach of this Agreement, and the Company reserves the right to suspend your account and to contest such dispute with documentation evidencing the work performed.
10. No Guarantee of Outcomes
The Company shall perform the Services using commercially reasonable efforts. Notwithstanding the foregoing, the Company does not and cannot guarantee any interview, offer, or employment, all hiring decisions being made solely by employers. Any timeframes referenced in connection with the Services are good-faith estimates and not guarantees.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST WAGES, LOST OPPORTUNITIES, OR EMPLOYMENT OUTCOMES, ARISING OUT OF OR RELATING TO THE SERVICES. THE COMPANY’S AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PACKAGE GIVING RISE TO SUCH CLAIM. Because certain jurisdictions do not permit the exclusion or limitation of certain damages, portions of the foregoing may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, losses, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to the Content you provide, any misrepresentation of your qualifications, your misuse of the Services, or your breach of this Agreement or of any Third-Party Platform’s terms.
13. Intellectual Property
The tailored resumes and cover letters prepared for you are provided for your use. The Company retains all right, title, and interest in and to its software, templates, methodologies, and content. You hereby grant the Company a limited, non-exclusive license to use the Content solely for the purpose of providing the Services.
14. Suspension and Termination
The Company reserves the right to decline, suspend, or terminate the Services, and where appropriate to refund unused credits on a pro-rata basis, in the event that you request the misrepresentation of your qualifications, use the Services unlawfully, engage in abusive conduct toward Company personnel, or otherwise breach this Agreement.
15. Communications and Consent
By creating an account, you consent to receive communications relating to the Services, including account, application-status, and support communications. Should you elect to receive text messages, you consent thereto and may opt out at any time by replying “STOP”; you may unsubscribe from marketing communications at any time. Message and data rates may apply.
16. Dispute Resolution; Binding Arbitration; Class-Action Waiver
The parties shall first attempt to resolve any dispute informally. Any dispute not so resolved shall be finally resolved by binding individual arbitration rather than in a court of law, except that either party may bring a qualifying claim in small-claims court. THE PARTIES HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY AND AGREE THAT ANY DISPUTE SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You may opt out of this arbitration provision by providing written notice to the Company within thirty (30) days of first accepting these Terms.
17. Governing Law; Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict-of-laws principles. Subject to Section 16, the state and federal courts located in the State of New Mexico shall have exclusive jurisdiction over any matter not subject to arbitration.
18. Modification of Terms
The Company reserves the right to modify these Terms from time to time. In the event of material changes, the Company shall post the revised Terms bearing a new effective date and, where appropriate, provide notice thereof. Your continued use of the Services following the effective date of any such changes shall constitute your acceptance thereof.
19. Electronic Transactions
You consent to transact with the Company by electronic means. Clicking “I authorize,” selecting a consent checkbox, or using the Services shall constitute your electronic signature and your assent to this Agreement and to the Privacy and Refund Policies.
20. General Provisions
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. No failure or delay by the Company in exercising any right shall operate as a waiver thereof. The Company may assign this Agreement, including in connection with a merger, acquisition, or sale of assets; you may not assign this Agreement without the Company’s prior written consent. This Agreement, together with the Privacy Policy and the Refund Policy, constitutes the entire agreement between the parties and supersedes all prior or contemporaneous understandings. The Company shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control.
21. Cancellation; Contact
You may pause or discontinue applications and request deletion of your account at any time. Inquiries regarding these Terms may be directed to the Company through our contact form.
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